Festival app
Privacy Policy
This policy explains what personal data the Obscene Extreme Festival app (the "App") and this website handle, why, and what your rights are.
Who is responsible
Aleh Hutnikau, Germany, is responsible for your data. Contact: info@hutnikau.com.
What we collect
Your account
You can use the App without signing in, in which case it uses an anonymous account ID. If you sign in with Google or Apple, we receive your account ID and, depending on what you share, your name, email address and profile picture.
Your profile
If you choose to fill in your profile, we store what you enter, such as your name, email address, phone number, address, country and picture.
Content and activity
We store what you create or do in the App, such as lineups, uploaded images, favorites and votes, and reports you send about content.
Merch reservations
If you reserve merch, we store your email address, your phone number if you give it, the product and option you chose, your pick-up date and your language. We use your email to send you updates about the reservation.
Support requests
If you contact us through the App or this website, we receive your name, email address and message, along with your platform and language. From the App, we also receive the App version and your account ID.
Device and usage data
The App collects your device model, App version, a token for push notifications, usage analytics and crash reports. These can include device identifiers and your IP address.
Camera and photos
The App uses the camera and your photos only when you choose to take or upload an image or to scan a QR code.
Why we use your data
- To provide the App and your account, and to keep your content available across sessions. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
- To handle merch reservations and support requests. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
- To send push notifications about the festival. You can turn these off in your device settings. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR).
- To understand how the App is used, fix crashes and keep it secure, including acting on reports of abusive content. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR).
Who receives your data
We do not sell your personal data and the App shows no advertising. We share data only with:
- Google (Firebase): sign-in, database, file storage, push notifications, analytics and crash reports.
- Apple and Google: if you sign in with them.
- Amazon Web Services: hosting of this website and of our helpdesk, which stores support requests.
- Our email provider: to deliver merch reservation emails.
- The festival's merch team: your reservation details, so that your order can be prepared.
Content you publish in the App, such as a shared lineup, can be seen by people you share it with. We may also disclose data if the law requires it.
Transfers outside the EU
Your data is stored and processed in the United States, among other places, by the providers above. These transfers rely on safeguards such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
How long we keep your data
We keep your account data until you delete your account. We keep merch reservations and support requests for as long as we need them to handle them and to meet legal obligations. Analytics and crash data are kept according to the retention settings of Google Firebase.
Deleting your account
You can delete your account in the App or request it on our account deletion page. We delete your account and its data within 30 days.
Your rights
You have the right to access, correct or delete your data, to restrict or object to its processing, and to receive your data in a portable format. To use these rights, email info@hutnikau.com. You also have the right to complain to a data protection supervisory authority.
Children
The App is not directed at children under 13 and we do not knowingly collect their data. If you believe a child has given us personal data, please contact us so that we can delete it.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.